FAQs

Can you provide tips for properly caring for and washing lingerie to extend its lifespan?

To properly care for and extend the lifespan of lingerie, opt for hand washing instead of using a washing machine. Avoid dry cleaning, as it can be harsh on delicate fabrics.

How do I choose the right lingerie for a special occasion or romantic evening?

When choosing sexy lingerie for a special occasion or romantic evening, explore various options on our website, as we have a wide collection to suit different preferences and body types. Additionally, consider reaching out to our customer support for personalized assistance and recommendations. Remember to select lingerie that makes you feel confident and comfortable, and don't hesitate to add a touch of your personal style to enhance the romantic atmosphere.

Can you recommend lingerie sets that are both comfortable for everyday wear and stylish?

Yes, ofcourse Our customer support team can assist you in finding lingerie sets that strike the perfect balance between comfort and style for everyday wear. Consider your personal preferences and body type to find the perfect lingerie set that makes you feel confident and stylish every day.

What materials are used in your lingerie products, and are they suitable for sensitive skin?

Our lingerie products are crafted using high-quality materials such as cotton, modal, lace, and microfiber blends. These materials are chosen for their softness, breathability, and durability, ensuring both comfort and style. Additionally, we prioritize selecting fabrics that are suitable for sensitive skin.

Do you offer plus-size lingerie options, and if so, what sizes are available?

Yes, we do offer a plus-size lingerie collection to cater to a diverse range of body types and sizes. Our plus-size options are available in sizes ranging from 38 to 48, ensuring that everyone can find lingerie that fits comfortably and makes them feel confident and beautiful. If you need further assistance in finding the right size or style, please don't hesitate to contact our support team for personalized guidance and recommendations.

Do you provide discreet packaging?

Yes, we understand your concern regarding privacy, we ship all orders in discreet packaging to safeguard your confidentiality. The label affixed to the packaging box includes only your name and address, omitting any product details.

How does Pratiharye ensure the quality of its products?

At Pratiharye, we ensure the quality of our products through a rigorous four-step checking process. Each product undergoes thorough quality testing to ensure that it meets our high standards before reaching our customers. This allows us to maintain consistency and reliability in delivering premium-quality lingerie that our customers can trust and enjoy.

Where can I purchase Pratiharye products?

You can purchase Pratiharye products through various channels, including our Instagram page, WhatsApp messaging, and our official website. Simply browse our collections, select your desired items, and place your order through the platform that is most convenient for you. Our customer support team is also available to assist you with any inquiries or assistance you may need throughout the purchasing process. You can contact us on +919582361561 or you can mail us on Info@pratiharye.com

Does Pratiharye offer international shipping?

Yes, Pratiharye does offer international shipping. We are committed to providing our customers worldwide with access to our premium-quality lingerie products. Simply place your order, and we'll ensure it's delivered to your desired international location.

What is Pratiharye's approach to sustainability?

Pratiharye is committed to sustainability through promoting careful use and proper care of our products. We encourage our customers to wash and care for their lingerie responsibly to extend its lifespan and reduce the need for frequent replacements. Additionally, we strive to source materials from eco-friendly suppliers and reduce waste in our manufacturing processes. By promoting mindful consumption and sustainable practices, we aim to minimize our environmental impact and contribute to a healthier planet for future generations.

Can I return or exchange Pratiharye products?

Unfortunately, due to hygiene considerations, we do not accept returns or exchanges for Pratiharye products. We prioritize the health and safety of our customers and adhere to strict hygiene standards to ensure the quality and integrity of our lingerie items. We encourage customers to carefully review product details and sizing information before making a purchase to ensure satisfaction.

Does Pratiharye offer customization options?

No, Pratiharye does not offer customization options at this time. We strive to provide a wide range of carefully curated lingerie products designed to meet the diverse preferences and needs of our customers. If you have specific requirements or suggestions, please feel free to mail us.

How can I stay updated with Pratiharye's latest releases and news?

To stay updated with Pratiharye's latest releases and news, you can join our broadcast channel on WhatsApp. Once you've made a purchase or contacted us, your number will be added to our broadcast list. Additionally, you can follow us on Instagram to receive updates on new releases, promotions, and news directly on your feed.

How can I contact Pratiharye's customer support team?

You can contact Pratiharye's customer support team via WhatsApp at +919582361561 or by emailing us at Info@pratiharye.com for any inquiries or assistance regarding our products or services.

Do I need to Signup for order?

Yes, you need to sign up for an account to place an order. Creating an account allows you to easily track your orders, view your order history, and manage your personal information. Additionally, it helps us provide you with a more personalized shopping experience and enables you to receive updates and exclusive offers.

How do I track my order?

To track your order, you will receive a tracking number via text message and email after placing your order. You can use this tracking number to monitor the status and location of your package during transit. If you encounter any issues or have questions about your order's delivery status, feel free to reach out to our customer support team for assistance.

How do I edit or remove items in the order I have placed?

To edit or remove items from your order, please contact us promptly via WhatsApp or email. Our customer support team will assist you in making the necessary changes to your order before it is dispatched. However, please note that once your order has been dispatched, it may not be possible to make changes. Therefore, we recommend reaching out to us as soon as possible to ensure that we can accommodate your request.

What is Pratiharye's 2-3 hours Express delivery?

Pratiharye's 2-3 hours Express delivery service is exclusively available for customers located in Delhi, Delhi NCR, Faridabad, Ghaziabad, and Noida. This expedited delivery option ensures that your order is delivered within a timeframe of 2 to 3 hours from the time of placing the order. It's designed to cater to the urgent needs of customers in these areas, providing fast and convenient service for receiving their lingerie items promptly. Please note that this service is subject to availability and specific delivery conditions within these regions.

What is the minimum amount for Pratiharye express delivery?

For Pratiharye's express delivery service, the minimum order amount is β‚Ή1299. Please note that this service requires prepayment, and cash on delivery (COD) is not available for express delivery orders. This ensures a smooth and efficient delivery process, allowing us to prioritize and expedite your order for faster delivery within 2-3 hours.

How do I cancel my prepaid order?

To cancel your prepaid order, please contact us within 1 hour of placing the order if it has not been dispatched yet then only we would be able to cancel it.

Is there any discount code for new user/first purchase?

Yes, for new users making their first purchase, we offer a 10% discount. You can use the discount code "FIRST10HOL" during checkout to avail of this offer. Simply enter the code in the designated field before completing your purchase to apply the discount to your order. This is our way of welcoming you to Pratiharye and thanking you for choosing us for your lingerie needs.

What to do after placing the order?

After placing your order, you will receive a tracking number via SMS on your registered phone number and an email confirmation to your provided email address. Please allow some time for processing and shipping. In metro cities, delivery typically takes 2-3 working days, while it may take 4-5 days for delivery in North East regions and 3 working days for South India. These timeframes are indicative and may vary depending on factors such as location, courier service, and any unforeseen circumstances. Rest assured, our team is committed to ensuring your order reaches you as swiftly as possible.

Can you provide the raw product images?

Yes, we can provide the raw product images. However, please allow us 2-3 hours to arrange the pictures from our warehouse. Once they are ready, we'll send them to you promptly. Thank you for your patience and understanding.

Can we request for gift packaging?

Yes, we offer gift packaging options for our products. Originally, our items are wrapped in butter paper and come in a protective box during transit. If you need special gift packaging for an occasion, just let us know, and we'll take care of it.

What are the accepted payment methods on Pratiharye's website?

Accepted payment methods on Pratiharye's website include debit card, credit card, UPI, net banking, and cash on delivery (COD).

Does Pratiharye offer gift cards or gift vouchers?

Yes, Pratiharye offers gift cards or gift vouchers. First-time users receive a 10% discount, and after ordering, loyal customers enjoy a 15% discount on repeat purchases.

Do I need to pay anything at the time of delivery?

No, you do not need to make any additional payment at the time of delivery. The express delivery charges have already been paid to Pratiharye. If the delivery partner asks for any extra payment, kindly decline it.